Easy creation of a real e-commerce store
Facebook and Instagram already offered some C Level Executive List form of e-commerce. Facebook is implementing a marketplace . Instagram for its part allows users to purchase products featured in posts and ads . The new tools go further, allowing you to create a full-fledged Facebook store.
The functions offered should make it easy to create an online store. Businesses choose the products they want to feature in their catalog, then customize the look of their store with a cover image and colors that highlight their brand.
Every seller, regardless of size or budget, needs to be able to get their business online and connect with customers. Customers can find Facebook Shops on a business's Facebook page or Instagram profile, or discover them through Stories or ads.
Customer service via WhatsApp, Messenger or Instagram Direct
Questions can be asked of the company via WhatsApp, Messenger or Instagram Direct. In the future, it will be possible to view a company's store and make purchases directly via WhatsApp, Messenger or Instagram Direct. Soon, video will be used to boost sales. Sellers, brands, and creators will be able to tag products from their Facebook store or catalog before they go live and those products will be displayed at the bottom of walkthrough videos so people can tap to learn more and buy.