Everything is falling apart at once.” Thus a crisis plan is the foundation of crisis management . It protects us from making further mistakes such as: disinformation delayed response to the crisis Zimbabwe Email List ignoring people or groups involved in the crisis lying deleting comments inappropriate response to a comment or using automatic replies.
About the reaction What would you consider to be the foundations of an appropriate response in a crisis situation? How to communicate and how to behave to avoid or minimize losses? Are there any proven techniques? It is worth sticking to a few simple rules: Monitor social media. In case of any problem respond immediately. This will maintain the company's credibility and control the tone of crisis communications.